Return and Refund Policy for Piram Leather Wallet Store
Welcome to Piram, your trusted source for high-quality leather wallet goods. We are committed to ensuring your satisfaction with every purchase. To facilitate a seamless return and refund process, please review the following policy:
30-day Return Window
Piram offers a generous 30-day return period for leather wallet goods. You may request a return within 30 days of receiving your purchase. To be eligible for a return, the wallet must be unworn, unused, with all tags attached, in its original packaging, and in the same pristine condition as when received. Proof of purchase is required.
Initiating a Return
To initiate a return, please contact us via email at contact@piram.shop. Upon approval, we will provide you with a return mailing label and detailed instructions for shipping. Please note that returns without prior authorization will not be accepted.
Return Labels for Customers
For Defective Products: Download/print the provided return label.
For Customer Remorse: Download/print the provided return label.
Return Period
Customers have a 30-day window to initiate a return from the date of receiving their leather wallet goods.
Accepted Product Conditions for Returns
We accept returns for leather wallet goods that are in new and unused condition.
Restocking Fee
Piram upholds transparent policies and does not apply a restocking fee to returns.
Return Shipping Costs for Customers
For Defective Products: No cost for return shipping.
For Customer Remorse: No cost for return shipping.
Damaged, Inaccurate Products, or Issues
Upon receiving your leather wallet goods, please inspect them carefully. If you encounter any issues such as damage or inaccuracies, notify us promptly via email at contact@piram.shop. The processing time for your returned item may vary based on your location.
Exchanges
Piram processes exchanges exclusively for items that are damaged, inaccurate, the wrong size, or defective. For exchange inquiries, please use our store’s mailing address.
Restoration Fee
No restoration fee will be applied to your returns.
Refunds
After receiving and inspecting your return, we will notify you of the approval or rejection of your refund. If approved, the refund will be credited to your original payment method. Please note that processing times may vary depending on your bank or credit card company.
CONTACT INFORMATION:
Commercial name: Piram
Telephone number: +31 970 105 88165
Email: contact@piram.shop
Physical address: Friedrichspl. 12/Floor 1, 34117 Kassel, Germany