Shipping Policy for Piram Leather Wallet Store
Thank you for choosing Piram! To ensure a smooth delivery experience for your leather wallet goods, we’ve outlined our shipping policy for your convenience.
Order Processing Time
Our dedicated team processes leather wallet orders from Monday through Friday within 0 to 1 business day.
Delivery Period
Expect your leather wallet purchase to arrive within 1 to 3 business days, Monday through Friday. Shipping times commence on the day of shipment, not the purchase date. Please allow for potential delays due to customs clearance, incorrect address details, unforeseen circumstances, or pandemics.
Order Cut-off Time
Please ensure your orders are placed before 05:00 p.m. to facilitate processing on the same business day. Orders received after this time will be handled the following business day.
Shipping Costs
Currently, we exclusively offer Express Shipping at €10.00 cost throughout Germany for all leather wallet deliveries.
Method of Delivery
We’ve partnered with trusted carriers such as UPS, USPS, DHL, and FedEx to ensure efficient and reliable leather wallet shipments.
Non-Shipping Days
Please note that we do not process leather wallet orders on holidays.
Confirmation of Shipment
Once your leather wallet is dispatched, expect to receive a confirmation email containing an active tracking ID within 1 day.
Our Working Days
Piram operates from Monday through Friday.
Item Misplacement
If your leather wallet does not arrive within the specified timeframe, please contact the carrier directly. For persistent issues, reach out to us at contact@piram.shop.
Incorrect Address
In the event of an incorrect address leading to the return of leather wallets, you are responsible for all shipping fees associated with resending the items. For assistance, contact us at contact@piram.shop.
Address Change
To modify the delivery address, please contact us at contact@piram.shop or call +31 970 105 88165 within 24 hours of your purchase. Please note that address changes are not possible once the order is in transit.
Cancellations
If you wish to cancel a purchase after confirmation, please contact our customer service within 24 hours. Once the purchase is delivered, refer to our return policy.
Items Damaged During Transit
If you receive damaged or broken leather goods, please contact us immediately. Provide clear images of the damaged merchandise via email to contact@piram.shop for a free exchange or refund.
CONTACT INFORMATION:
Commercial name: Piram
Telephone number: +31 970 105 88165
Email: contact@piram.shop
Physical address: Friedrichspl. 12/Floor 1, 34117 Kassel, Germany